About the DSI Team in Albuquerque

A graduate with a BS in Business Administration from Texas Christian University, Houser’s career in the industry began in 1985 as a sales rep for Harris 3M, later to become Lanier Worldwide.

Having rapidly climbed the corporate ladder, Phil Houser left Lanier to start a cartridge remanufacturing business. After two years as a sales rep, Houser was promoted to sales manager. Not long after that promotion, at age 26, he became the youngest district manager in the company. Firmly rooted in Albuquerque, took money out of his 401k to start DSI, working out of a 10 x 10 office in his home where he built a $10m enterprise business selling cartridges.

Houser went on to create a rudimentary managed print program, eventually bundling in service, further accelerating DSI’s growth. After a few years as a cartridge remanufacturer and managed print services provider, DSI started selling copiers and printers, initially taking on the Kyocera line before switching to Konica Minolta. After nearly 20 years as a single-line Konica Minolta dealer, the dealership recently partnered with Sharp in support of a local acquisition and to offset some of the supply chain problems the industry is experiencing. DSI also sells HP and Lexmark A4 devices and printers, as well as Epson A4 and A3.

Managed services were then added as the result of winning a $1.4m RFP. Today, DSI manages about 7,000 devices with a staff of 12.

Since 1997, Document Solutions Inc. (DSI) has been a fixture in Albuquerque, New Mexico, evolving from a cartridge remanufacturer to a supplier of document imaging technology and security cameras, AV, VoIP, and managed IT services with three locations and 75 employees.